Effective Date: 11-11-2025

Last Updated: 11-11-2025

At Linkforge Technology Co., Ltd., your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and protect the personal information of our customers, website visitors, and users of our services. By accessing or using our website or services, you agree to the practices described in this policy.

1. Information We Collect

We may collect the following types of information when you interact with our website or use our services:

1.1 Personal Information

Information that can identify you directly, including:

• Full name
• Phone number
• Email address
• Company name
• Job title
• Billing and invoice information
• Any information you submit through contact forms or service inquiries

1.2 Technical & Usage Information

Automatically collected information when you browse our website:

• IP address
• Browser type and version
• Device information
• Pages visited
• Time spent on pages
• Referring websites
• Cookies and tracking technologies

1.3 Service-Related Information

For customers using our IT, cloud, security, or managed services:

• System logs
• Project documentation
• Configuration details shared by clients
• Support tickets and communication history

We only collect information necessary to deliver our services safely and efficiently.

2. How We Use Your Information

We use your information for the following purposes:

• To provide, maintain, and improve our services
• To respond to inquiries, support requests, or technical issues
• To prepare proposals, quotations, and service agreements
• To manage customer accounts, billing, and payments
• To send important service updates or notifications
• To improve website performance and user experience
• To comply with legal and regulatory requirements
• To enhance security, prevent fraud, and monitor suspicious activity

We do not sell your personal information to third parties.

3. Cookies and Tracking Technologies

Our website uses cookies to:

• Improve page loading and navigation
• Analyze website traffic and performance
• Personalize your browsing experience

You may choose to disable cookies through your browser settings, but some parts of the website may not function properly.

4. How We Share Your Information

We may share your information only under the following circumstances:

4.1 Service Providers

Trusted partners who help us deliver our services (e.g., hosting providers, cloud vendors, payment processors). They are contractually required to protect your information.

4.2 Legal Compliance

We may disclose information if required by law, government requests, court orders, or to protect our legal rights.

4.3 Business Transfers

If Linkforge Technology undergoes a merger, acquisition, or restructuring, your information may be transferred as part of the transaction.

We never share your data with third parties for marketing purposes without your consent.

5. How We Protect Your Information

We use industry-standard security practices to safeguard your data, including:

• Encryption for sensitive data
• Secure data centers and cloud infrastructure
• Firewalls and network security controls
• Regular security audits and monitoring
• Access control and authentication
• Staff confidentiality agreements

Although we implement strong security measures, no system is 100% secure. We work continuously to protect your information.

6. Your Rights and Choices

Depending on your region, you may have the following rights:

• Access – Request a copy of your personal data
• Correction – Update or correct inaccurate information
• Deletion – Request deletion of your personal data
• Restrict Processing – Limit how we use your information
• Data Portability – Request your data in a transferable format
• Withdraw Consent – Stop receiving marketing communications

To exercise these rights, please contact us using the details below.

7. Data Retention

We keep your personal information only as long as necessary:

• To deliver our services
• To comply with legal, tax, or regulatory requirements
• To resolve disputes or enforce agreements

When data is no longer needed, it is securely deleted or anonymized.

8. Third-Party Links

Our website may contain links to external sites. We are not responsible for the content or privacy practices of these websites. We recommend reviewing their policies before submitting any information.

9. International Data Transfers

If your information is processed outside your country, we ensure that appropriate safeguards are in place to protect your data in accordance with applicable laws.

10. Updates to This Privacy Policy

We may update this policy from time to time. The latest version will always be posted on this page, along with the updated effective date. Continued use of our website after changes means you accept the updated policy.

11. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy, please contact us:

Linkforge Technology Co., Ltd.

📍 Address: House No. 75E, CKD16 Street, Prokar Village, Sangkat Prey Sar, Khan Dangkor, Phnom Penh, Cambodia.

📞 Phone: +855 71 460 0009

📧 Email:   info@linkforgetechnology.com

🌐 Website: www.linkforgetechnology.com

We are committed to protecting your privacy and ensuring transparency in how we handle your data.

​