1. Who we are
LinkForge Technology Co., Ltd. ("LinkForge", "we", "us", "our") is an IT solutions and hardware company registered in Cambodia. Our office is at #75 Prey Sa, Dangkao, Phnom Penh, Cambodia. You can contact us at info@linkforgetechnology.com or via Telegram at @linkforgetechnology.
2. What information we collect
We only collect information that you give us directly. We do not buy or sell personal data.
- When you contact us (via the contact form, inquiry list, email, or Telegram): your name, email address, company name (if provided), phone number (if provided), and the contents of your message.
- When you browse our website: standard server logs including IP address, browser type, pages visited, and timestamps. We use this only to operate the site and detect abuse.
- Inquiry list: the products you add to your inquiry list are stored in your own browser (localStorage). They are not sent to us until you submit the inquiry form.
3. Why we use it
- To answer your questions and prepare quotations
- To deliver products and services you've ordered
- To follow up about open quotes or projects
- To improve our website and services
- To meet our legal obligations (tax, accounting, regulatory)
4. Who we share it with
We share information only when needed to do business or comply with the law:
- With logistics partners when arranging delivery
- With our manufacturers or distributors when sourcing products on your behalf
- With service providers we use to run the business (hosting, email, accounting), under appropriate confidentiality
- When required by Cambodian law or by a valid order from a competent authority
We do not sell, rent, or trade your personal data to third parties for marketing.
5. How long we keep it
We keep inquiry and customer records for as long as needed to serve you and to meet our legal obligations (typically up to 7 years for tax and accounting records). You can ask us to delete your records earlier — see Section 7.
6. Cookies and similar technologies
This website uses minimal storage:
- An inquiry-list cookie / localStorage entry so the site remembers products you've added to your inquiry list across pages.
- A session cookie for our admin team when they log in to manage the site. This does not apply to regular customers.
We do not use third-party advertising or tracking cookies.
7. Your rights
You can ask us, at any time, to:
- See what personal information we have about you
- Correct anything that's wrong
- Delete your information (where we don't have a legal duty to keep it)
- Stop processing your information for non-essential purposes
- Receive a copy of your information in a portable format
Email info@linkforgetechnology.com with your request. We'll respond within 30 days.
8. Security
We take reasonable technical and organisational measures to protect your information — including encrypted database storage, restricted admin access, and HTTPS for our website. No method is 100% secure, but we work to keep your data safe.
9. International transfers
Some of our service providers (for example, email and cloud platforms) may store data outside Cambodia. We choose providers with appropriate safeguards in place.
10. Children
Our services are intended for businesses and individuals over 18. We do not knowingly collect personal information from children under 18.
11. Changes to this policy
We may update this policy from time to time. The "Last updated" date at the top will reflect the latest revision. Significant changes will be highlighted on our homepage.
12. Contact us
Any questions or requests about this policy? Email info@linkforgetechnology.com or message us on LinkedIn or Telegram.